RETURNS AND EXCHANGES

Hassle-Free Returns:

● Return Conditions: We only accept returns and exchanges on domestic orders within the United States. International orders are final sale and cannot be returned or exchanged.

● Reporting Issues: If you receive a product with any imperfections, please inform Xayire by sending an email to (xayiref.contacto@gmail.com) within 2 calendar days of receiving the product. Failure to report within this timeframe will be considered as acceptance of the product's condition.

● Return Process: Returns must go through our Returns Manager system. Please contact us at (xayiref.contacto@gmil.com) for assistance.

● Item Condition: All returned items must be unused, unworn, and in their original packaging with all Xayire and designer garment tags attached. Items not meeting these conditions will be sent back to you.

● Processing Time: Allow up to 5 business days for your refund or exchange to be processed. You will receive a confirmation email once the process is complete.

● Final Sale Items: All orders placed during online sales and promotional periods are final. No refunds or exchanges are allowed. If merchandise is returned despite this policy, items will be sent back to you.

● Condition of Returned Items:Items that have been used, altered, washed, bleached, damaged, or have any odor will not be accepted. No exceptions will be made. Such items will be returned to the customer, who will bear the shipping costs. No returns or exchanges are accepted for items purchased at a discount, on sale, or during a SAMPLE SALE.

● Shipping Costs for Exchanges:The customer is responsible for the shipping costs of exchanges or must bring the item to the atelier within two days.


Custom and Handmade Items

Unique Pieces Just for You:

● At Xayire, we create unique, handmade pieces to order, and therefore cannot accept returns or exchanges. All sales are final.

● Defective Items: Only in cases of clear manufacturing defects, reported within 2 days of delivery, will we consider a repair. The customer must contact us at (xayiref.contacto@gmail.com) to report any issues.


International Orders

Check Your Size Carefully:

● Customers are responsible for reviewing the size chart and verifying the size of the selected product. Once shipped, no changes or returns are accepted.